Privacy notice.
Effective August 28, 2026. This notice describes the Clearing Front Door and operator-account experience.
What we collect
- Account identifiers: work email, authentication identifiers, and account status when you create an account.
- Security and technical data: IP address, device/browser information, timestamps, authentication events, and access logs generated by our hosting and authentication providers.
- Operator records: organization and facility information you choose to add after signing in. The public estimate is not automatically attached to these records.
- Communications: messages and request details you send to Capacity Compliance Partners.
Why we use it
We use information to create and secure accounts, provide the operator workspace, respond to requests, prevent abuse, maintain an audit trail, and improve product reliability. Clearing does not use vendor payment, advertising, or referral compensation to alter an estimate or pathway order.
Disclosure and sale
We use contracted infrastructure providers, including Supabase for authentication and data services and the configured deployment host for application delivery. We do not sell personal information or share it for cross-context behavioral advertising. Facility-specific information is not disclosed to a builder, financier, or other vendor without an explicit, scoped permission.
Retention and security
Account and operator records are retained while the account is active and as needed to provide the service, preserve authorized audit history, meet legal obligations, or resolve security issues. Deletion requests are applied to active systems after verification; encrypted backups expire on provider-controlled cycles. We use transport encryption, managed encryption at rest, least-privilege access, and row-level tenant isolation, but no system can promise absolute security.
Your choices and requests
You may request access, correction, or deletion of personal information, or ask how it is used, by emailing info@capacitycompliance.com. We verify requests before acting. Where California privacy law applies, exercising a privacy right will not result in discriminatory treatment.
Changes
Material changes will be posted here with a new effective date. This product notice should be reviewed by California privacy counsel before production launch.